At a time when it may seem like good customer service is at all time low and we hear so many negatives about many companies and their employees, it’s a pleasure to be able to send along our positive comments regarding Nims & Associates … and more specifically about Chris. Chris has worked our…

....and, thank you for all YOU do. We are able to actually breathe easier knowing you're taking care of people. We have trusted you from the get-go because of your high intelligence, your ease at taking in and integrating huge amounts of new knowledge, and your grace and calmness in taking care of…

I cannot thank you enough for your help this evening. You have proven that your services are much more valuable than we ever expected - when you guys told me your hourly rate, I thought "no way can we afford that"! lol .... We are small and we do all we can to keep costs down, as I'm sure you…

I’ve sent more than one shining Michael endorsement. The whole company kicks ass.

Since our bank told us we need to become PCI compliant, we found lots of holes and “open doors” on our servers, hosting, website etc. Chris closed up them and Tim has helped with the all the other annoying daily problems we have had, and they both do it with a smile and a reassuring, calming tone…

Since we switched hosts to Network Solutions, we've had nothing but continuous problems with email and sessions timing out preventing us from opening our online store. Joel went out of his way to solve our problem. This means the world to us. Joel listened and accommodated our needs first before…

Thank you for assigning Don to handle our myriad of computer tasks throughout the year. His expertise and friendly can do personality are a cherished resource within our firm. Whenever the screen goes blank or freezes up we always think "Have no fear Don soon will be here" which he is and things…

We are so pleased with the installation of our Shoretel system. The phones work great and James was able to customize the system to suit our somewhat unusual need of combine live person answering and automation. Both the phones and the software are user friendly and required little training. James…

We have been a client of Nims & Associates for over ten years. Chris has implemented and maintained our network for all of those years. As our network and our needs have changed and grown, Chris has provided excellent support to move us forward. Over the years I have come to know several of the…

We are very satisfied with the professional demeanor of both Tessa and Michael and their willingness to go above and beyond the scope of their expectations to solve our computer-related issues. The immediate and personal attention we receive from Nims when our Firm has an IT issue is impressive, to…