Sage CRM



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Sage CRM

SageCRMSolutions-web-300x43Nims & Associates has been an authorized partner of Sage CRM (customer relationship management) since its introduction into the CRM software market. CRM is software designed to track business-customer and potential customer interactions and is used to manage clients, contacts, and opportunities.  CRM can be implemented in a variety of different businesses across many industry sectors.

Sage CRM is a dynamic solution that goes beyond contact and customer management. Sage CRM is feature rich, scalable and customizable. These attributes make it the ideal solution for meeting a company's unique and individual needs.
Here are some of the basic features of Sage CRM:

  • OpportunityTracking
  • Prospect/Lead Generation
  • Email Integration
  • Automated workflow
  • Reporting

Sage CRM also includes these additional features:

  • Interactive Dashboard
  • Mobile device interface
  • Case Management
  • Marketing campaign management
  • Advanced email management
  • Time tracking
  • Customer Support
  • Outbound calling and more.....

Sage CRM can also be customized to address other aspects of business and administrative operations that save companies money by eliminating the need to purchase additional software. This includes features such as:

  • Advanced customization of the workflow engine—e.g., multi-departmental request.
  • Human resources management

Sage CRM is available in 2 editions, Sage CRM (On-Premise) and Sage CRM Professional (Cloud). Note Sage CRM is included in the standard bundle of Sage 100 ERP. With Sage 100 ERP, companies have 1 server license and 1 user license. This applies only to Sage CRM (On-Premise).

To obtain more information on Sage CRM for your business or to schedule a complimentary demo and business process review contact us at This email address is being protected from spambots. You need JavaScript enabled to view it., or call 877-454-3200 Ext. 6346. 


Our clients have between 5 and 500 employees.
They want help with their ERP and IT systems. 
They want the job done right, on time and on budget, by someone they can trust.
That's us. That's Nims & Associates. 

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If you are looking for a group of Sage 100, Sage 500 or Sage ERP X3 experts who have a passion for ERP systems and inspire learning, you've come to the right place.  

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Here To Help

Fotolia here to help meeting-300x200Looking for IT and ERP help from a company that cares about your business? That's Nims & Associates.  
Fotolia here to help-cables-300x205Most of our staff has been with us for more than eight years. Not many companies can match experience or references. 

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30 Years of Rave Reviews

....and, thank you for all YOU do. We are able to actually breathe easier knowing you're taking care of people. We have trusted you from the get-go because of your high intelligence, your ease at taking in and integrating huge amounts of new knowledge, and your grace and calmness in taking care of…

We have been a client of Nims & Associates for over ten years. Chris has implemented and maintained our network for all of those years. As our network and our needs have changed and grown, Chris has provided excellent support to move us forward. Over the years I have come to know several of the…

Thank you for explaning what you did in an understandable way. You're very patient working with such a small company and treating us as though we were a huge corporation.

We are so pleased with the installation of our Shoretel system. The phones work great and James was able to customize the system to suit our somewhat unusual need of combine live person answering and automation. Both the phones and the software are user friendly and required little training. James…

Bill has far exceeded my expectations. I am happy to have another Super Technician to rely on for MAS200.

I’ve sent more than one shining Michael endorsement. The whole company kicks ass.

Thank you for assigning Don to handle our myriad of computer tasks throughout the year. His expertise and friendly can do personality are a cherished resource within our firm. Whenever the screen goes blank or freezes up we always think "Have no fear Don soon will be here" which he is and things…

Can I tell you how we feel about Chris? He is the greatest. He goes way beyond the norm. We can't ask for better service and support. Chris has taken the time to teach me additional things to not only help him but us here which cuts the time we need him here to fix something I can do. Not many…

Since we switched hosts to Network Solutions, we've had nothing but continuous problems with email and sessions timing out preventing us from opening our online store. Joel went out of his way to solve our problem. This means the world to us. Joel listened and accommodated our needs first before…

Since our bank told us we need to become PCI compliant, we found lots of holes and “open doors” on our servers, hosting, website etc. Chris closed up them and Tim has helped with the all the other annoying daily problems we have had, and they both do it with a smile and a reassuring, calming tone…

As someone who works remotely from a home office, connectivity and a reliable, functioning computer are absolutely critical to my ability to be able to perform. Recently my computer "crashed" and as you can imagine created great inconvenience. Your team of Joel, Tessa and Tim responded immediately.…

We are impressed with response times and the general aptitude of your support group. This stands in stark contrast to some of the experiences with other IT resources we’ve patronized in the past.

I have been extremely happy with your service. Michael is truly devoted to his clients and has been great about working with our current vendor to get our issues resolved. The MXLogic transition was seamless. Our users barely noticed the change, which is always a plus. 

We are delighted with the service and we've received a number of comments by clients that they are very impressed with the way Tessa handles the problems and works with them. She REALLY picks up things quickly. We are continuously amazed and pleased that we only have to tell her something once and…

Nims and Associates are the best support company I have ever worked with. They get back to my every problem or question in record time. They have been able to help or fix every problem I have come up with. Bill and or Bob are very knowledgeable with all my MASS 200 problems. I would and have…

Nims At A Glance

Corporate Office:
Petaluma, CA | 707-781-6300 | 877-454-3200
This email address is being protected from spambots. You need JavaScript enabled to view it. | This email address is being protected from spambots. You need JavaScript enabled to view it. 
Service Areas:
San Francisco & Greater Bay Area | Sacramento & Northern California | Los Angeles  | Reno / Tahoe | Seattle / Tacoma | Denver | Houston | Honolulu | Phoenix and more
Industries Served:
Accounting, Architecture, Associations, Construction, Distribution, Wholesale, Energy Services, Engineering, Insurance, Legal, Manufacturing, Non-Profit, Professional Services, Property Management, Real Estate, Retail, Transportation and more.
Founded: 1985 
Consultants on Staff: 40

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