At a time when it may seem like good customer service is at all time low and we hear so many negatives about many companies and their employees, it’s a pleasure to be able to send along our positive comments regarding Nims & Associates … and more specifically about Chris. Chris has worked our…

We are very happy to have your company in place. Joel and Tony have been excellent. The Senior Management Team feels as though a great weight has been lifted from their shoulders and we are appreciative that our systems and software are in the hands of experts.

We have been a client of Nims & Associates for over ten years. Chris has implemented and maintained our network for all of those years. As our network and our needs have changed and grown, Chris has provided excellent support to move us forward. Over the years I have come to know several of the…

Again, we’re really impressed with josh and would not hesitate to recommend Nims to anyone.

Nims and Associates are the best support company I have ever worked with. They get back to my every problem or question in record time. They have been able to help or fix every problem I have come up with. Bill and or Bob are very knowledgeable with all my MASS 200 problems. I would and have…

We are very satisfied with the professional demeanor of both Tessa and Michael and their willingness to go above and beyond the scope of their expectations to solve our computer-related issues. The immediate and personal attention we receive from Nims when our Firm has an IT issue is impressive, to…

....and, thank you for all YOU do. We are able to actually breathe easier knowing you're taking care of people. We have trusted you from the get-go because of your high intelligence, your ease at taking in and integrating huge amounts of new knowledge, and your grace and calmness in taking care of…

As someone who works remotely from a home office, connectivity and a reliable, functioning computer are absolutely critical to my ability to be able to perform. Recently my computer "crashed" and as you can imagine created great inconvenience. Your team of Joel, Tessa and Tim responded immediately.…

I cannot thank you enough for your help this evening. You have proven that your services are much more valuable than we ever expected - when you guys told me your hourly rate, I thought "no way can we afford that"! lol .... We are small and we do all we can to keep costs down, as I'm sure you…

Thank you for assigning Don to handle our myriad of computer tasks throughout the year. His expertise and friendly can do personality are a cherished resource within our firm. Whenever the screen goes blank or freezes up we always think "Have no fear Don soon will be here" which he is and things…

Can I tell you how we feel about Chris? He is the greatest. He goes way beyond the norm. We can't ask for better service and support. Chris has taken the time to teach me additional things to not only help him but us here which cuts the time we need him here to fix something I can do. Not many…