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I-Stock-Unlocked-Data-pic-300x225According to findings in a new Google survey, non-technical users are not prioritizing security as well as they should.  One of the more striking differences between average end users and IT experts are on what they view as the most important security practice. 

Non-experts rate use of anti-virus software as a top priority whereas IT experts place emphasis on making sure all software is up to date—e.g., being diligent about installing updates on mobile devices, laptops such as windows updates, iOS updates  and other critical software applications. The study revealed many end users tend to ignore or put off software updates and view it as a nuisance and time consuming, which include things like updating anti-virus.  While IT experts express the importance of anti-malware, it represents only one aspect in a series of steps in an effort to optimize security and privacy.  The average end user and IT experts both place importance on protocols for password hygiene. Although IT experts agree strong passwords and changing passwords periodically are best practice, they also indicated having unique passwords and adopting the use of two factor authentication is better practice. Two factor authentication means adding another step beyond entering a user name and password.  The results begs the question of how many small and medium sized business that do not have internal IT resources or do not rely on IT consulting with regularity represent the security practices reflected in the non-technical user sample.

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Sources for part of this article were taken from:


Network World Article dated July 23, 2015 - Google: Users still aren’t getting message about online security
NPR Article dated July 23, 2015 – Trying To Keep Your Data Safe? You’re Probably Doing it Wrong
Cnet Article  dated May 23, 2013 – Two –factor authentication: What you need to know

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We have been a client of Nims & Associates for over ten years. Chris has implemented and maintained our network for all of those years. As our network and our needs have changed and grown, Chris has provided excellent support to move us forward. Over the years I have come to know several of the…

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As someone who works remotely from a home office, connectivity and a reliable, functioning computer are absolutely critical to my ability to be able to perform. Recently my computer "crashed" and as you can imagine created great inconvenience. Your team of Joel, Tessa and Tim responded immediately.…

I cannot thank you enough for your help this evening. You have proven that your services are much more valuable than we ever expected - when you guys told me your hourly rate, I thought "no way can we afford that"! lol .... We are small and we do all we can to keep costs down, as I'm sure you…

At a time when it may seem like good customer service is at all time low and we hear so many negatives about many companies and their employees, it’s a pleasure to be able to send along our positive comments regarding Nims & Associates … and more specifically about Chris. Chris has worked our…

We are very happy to have your company in place. Joel and Tony have been excellent. The Senior Management Team feels as though a great weight has been lifted from their shoulders and we are appreciative that our systems and software are in the hands of experts.

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Nims and Associates are the best support company I have ever worked with. They get back to my every problem or question in record time. They have been able to help or fix every problem I have come up with. Bill and or Bob are very knowledgeable with all my MASS 200 problems. I would and have…

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