24x7
Monitoring
Services
24x7 Monitoring Services from Nims & Associates
24×7 Monitoring Services lets Nims & Associates stay close to your network so that we can catch and resolve issues before they become business interrupting catastrophes, often before your users are aware of any problems. When a critical alert is generated, we will send a notification to you, your consultants, our service desk, and begin work to resolve the problem ASAP.
Nims & Associates 24×7 monitoring service plans are designed to scale to your business technology needs based on the complexity of your network and size of operation, as well as intended to save time & resources, and keep costs under control.
Choose from Professional and Fully Managed monitoring services. You can mix and match services on your systems as needed. Best of all, you can purchase discounted support hours to save on any out-of-scope support time needed for your monitored devices.
Professional
Features
- Monitoring
- Real-time Monitoring
- Availability, CPU Utilization, Memory Usage, Disk Usage
- Critical OS Patch Management
(includes critical patch installation)
- Windows Secutiy Advisor & Anti-virus
- Remote Desktop
- 24x7 4-Hour Response
- Critical OS Operations
- Web Services
- Web Services
- Direct Support (Screen Sharing)
Fully Managed
Features
- Monitoring
- Real-time Monitoring
- Availability, CPU Utilization, Memory Usage, Disk Usage
- Full OS Patch Management
(Includes all patch Installation)
- Windows Secutiy Advisor & Anti-virus
- Remote Desktop
- 24x7 4-Hour Response
- Critical OS Operations
- Web Services
- Web Services
- Direct Support (Screen Sharing)
- Full Device Management
- Applications Management Option
- Hypervisor Monitoring Option
- SQL Server Monitoring Option
- Quoted seperately and available for an additional fee exclusively on the Fully Managed Plan.
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24×7 Monitoring can catch business interrupting catastrophes, often before your users know there is a problem. Let’s talk.